What Service Quality Guarantees Does AethoVPN Provide?

We are committed to providing users with stable, secure, and high-speed VPN services:

  • High availability target: We strive to maintain VPN service availability;
  • 24/7 monitoring: Round-the-clock monitoring of server status and network quality;
  • Rapid response: Technical issues typically receive a response within 24 hours;
  • Continuous optimization: We regularly optimize server configurations and network lines.

Important notes:

  • To the extent permitted by law, we bear no liability for data loss or errors caused by service interruptions or performance issues;
  • We shall make every effort to ensure stable service operation, but VPN services may be affected by network environments, policy changes, force majeure, and other factors beyond our control.

Still need help?

We're here for you.

About AethoVPN - Help Center | AethoVPN