What Should I Do If I Cannot Log In?

• Check network connection:
  • Ensure your device is connected to a stable network (Wi-Fi or mobile data);
• Check login email and verification code:
  • Ensure the entered account (email) and verification code are correct;
• Check app or system updates:
  • Ensure the app is updated to the latest version. If the device operating system version is too old, it may cause compatibility issues—please try updating the system;

If the above methods are ineffective, please contact customer support.