What Should I Do If AethoVPN Cannot Connect?

If you encounter the "Cannot Connect" issue while using AethoVPN, you can try the following solutions:

• Check network connection: Ensure your device is connected to a stable network (Wi-Fi or mobile data);
• Switch servers: If the current VPN server cannot connect, try switching to other server nodes;
• Check firewall or antivirus settings: Do not disable system protection. Check whether AethoVPN is blocked and, if necessary, allow only the AethoVPN app;
• Restart device: Sometimes restarting the device can resolve temporary network issues;
• Update VPN app: Ensure you are using the latest version of the AethoVPN app—older versions may have compatibility issues;
• Contact customer support: If the above methods do not resolve the issue, you can contact customer support through the help center on the AethoVPN website or app, and we can provide more detailed troubleshooting and solutions.