How Are Service Interruptions Caused by Force Majeure Handled?

In certain special circumstances, services may be affected:

• Force majeure factors:
  • Natural disasters (earthquakes, typhoons, floods, etc.);
  • Government actions or policy changes;
  • War;
  • Large-scale network attacks or infrastructure failures;
  • International network line interruptions.
• Service impact: These factors may cause servers to become inaccessible, connections to become unstable, or services to be temporarily interrupted.
• Handling principles:
  • To the extent permitted by law, AethoVPN bears no liability for service interruptions caused by force majeure or circumstances beyond our control (see Article 9.2 of the Terms of Service);
  • We shall make every effort to restore services and notify users promptly through official channels;
  • Membership time continues to be consumed normally during service interruptions.
• User recommendation: When encountering large-scale service interruptions, please follow official notifications for recovery progress.